19th Ave New York, NY 95822, USA

Managed Services

Managed Services is a core department where all IT and Telecoms services are offered. A well-equipped NOC section and modern cloud-based software must be set up to help manage SLA and manage the KPI of live.

Any organization that has a live network is in need of having a network monitoring system to help identify failures before the entire operations is paralyzed. We have modern monitoring tools, strong power backup to allow 24/7 network monitoring. For Managed Services, a well-equipped NOC department must be set up to help manage SLA through proper monitoring of BTS alarms. NOC Assists organization in:

  • Managed Networks and Infrastructure services
  • Managed Wireless and Mobile Computing services
  • Managed Security services
  • Managed Support Services
  • Managed Print Services
  • Managed Cloud Infrastructure services
Charles was in attendance for the Managed Services (OWS) Training at Huawei Campus (Shenzhen, China)

Any organizations that have a live network is in dire need of having a network monitoring system to help identify failures before the entire operations is paralyzed.  We have modern monitoring tools, strong power backup to allow 24/7 network monitoring. For Managed services depart, a well-equipped NOC department must be set up to help manage SLA through proper monitoring of BTS alarms. NOC Assists organization in:

  • Incident management,
  • Alarm Monitoring,
  • Remote Faulting,
  • Remote system software upgrade,
  • security monitoring

We also help organizations setup NOC centers to have a proper network monitoring, with operations Intelligence (OI) reporting.

Our NOC team are tasked with Monitoring systems, troubleshooting problems, Tracking issues and reporting incidents