Managed services are a core department where all IT and Telecoms services are offered. For Managed services depart, a well-equipped NOC section and modern cloud-based software must be set up to help manage SLA and manage the KPI of live

Network services. ICT related managed services we focus on include:

• Managed Networks and Infrastructure services
• Managed Wireless and Mobile Computing services
• Managed Security services
• Managed Support Services
• Managed Print Services
• Managed Cloud Infrastructure services

Any organization that has a live network is in dire need of having a network monitoring system to help identify failures before the entire operations is paralyzed.  We have modern monitoring tools, strong power backup to allow 24/7 network monitoring. Our function in Managed Services encompasses:

• Incident management,
• Alarm Monitoring,
• Remote Faulting,
• Remote system software upgrade,
• security monitoring

We also help organizations setup NOC centers to have a proper network monitoring, with operations Intelligence (OI)reporting.

Our NOC team are tasked with Monitoring systems, troubleshooting problems, Tracking issues and reporting incidents